Scope custom requests
Turn a fuzzy idea into a clear build brief.
Airshow Custom Missions
Solo Act
Bespoke Ops
Bespoke project work. When you need something the standard Wingmen don't do, Solo Act is how we scope and ship it. Each engagement is its own statement of work.
What Solo Act does
Solo Act is the honest one: it's not a product, it's how we do custom work. When a customer needs a workflow, an integration, a one-off campaign, or a piece of automation that doesn't fit any of the standard Wingmen, we scope it as a Solo Act engagement. The monthly is a retainer that covers a defined block of strategist + builder time each month; the setup is the kickoff and discovery. Beyond the monthly block we quote per-project. We don't pretend this is an autonomous Wingman — it's our team, scoped for you. The aviation branding is for consistency across the tier; the work is real people doing real custom builds in your account.
Capabilities
Built to do this every day.
01
Dedicated strategist + builder
Same two people every month so they hold context. The strategist scopes; the builder ships. You're not re-explaining your business every engagement.
02
Monthly block of build time
Your retainer covers a defined block of build hours each month (typically enough for 1-2 medium engagements). Hours don't roll over; we publish what was used at the end of each month.
03
Per-project SOWs for anything bigger
If a project exceeds the monthly block, we quote it as a fixed SOW before starting. No surprise invoices.
04
Bespoke workflows, integrations, automations
Anything that fits inside your CRM — custom workflows, custom-built integrations (Unipile, third-party APIs), one-off campaigns, internal automations.
05
Strategic-level advice baked in
The strategist isn't just taking orders. If we think the thing you're asking for is the wrong thing, we'll say so and propose what we think would actually work.
06
Honest no-go decisions
If a request is outside what we can do well (or what your CRM can actually support), we say so up front. The setup fee doesn't get burned chasing a thing that won't work.
On the job
Just a glimpse of what Solo Act handles.
Solo Act turns 'we should automate this' from a wishlist into a quarterly stream of shipped custom builds.
Instead of stockpiling automation ideas and never building them, every quarter ships one custom-built mission tailored to your specific workflow.
Your team focuses on running the shop. Solo Act handles scoping, building, deploying, and maintaining your bespoke automations.
Audit existing workflows
Find the cracks where automation should live.
Write build briefs
Draft the specification each build will follow.
Pitch automation ideas
Suggest new automations based on what you've shared.
Build custom integrations
Wire up the connections between your tools.
Build custom workflows
Construct the automations only you would have.
Build custom alerts
Wire alerts to the specific signals your shop cares about.
Build custom data syncs
Connect systems that don't talk to each other natively.
Build custom reports
Generate reports tailored to the questions you ask.
Build custom notifications
Route the right info to the right person at the right time.
Build custom scheduling logic
Encode the booking rules your shop actually uses.
Test in staging first
Validate every build before it touches production.
Ship to production
Deploy the build once you sign off.
Monitor production health
Watch every custom build after launch.
Iterate after launch
Refine the build after seeing it in the wild.
Maintain existing builds
Keep your custom work running cleanly week to week.
Prioritize the build queue
Sequence custom work by impact and effort.
Estimate build effort
Quote each build in hours before starting.
Track team-hours spent
Show how each request consumed your allotment.
Coordinate multi-tool builds
Wire builds that span phone, CRM, and email together.
Surface improvement opportunities
Notice patterns where your team is doing manual work.
Forward scope for sign-off
Pause for approval on bigger jobs.
Draft custom message templates
Write the templates your team can reuse.
Build custom announcement flows
Wire announcement campaigns to your data.
Run pre-deploy checklists
Walk through the launch checklist every time.
Roll back failed deploys
Revert builds cleanly when something goes wrong.
Build zone-aware logic
Encode service-area rules in the automation.
Build customer-tier logic
Treat VIPs, regulars, and new contacts differently.
Tag custom-built workflows
Label each build for easy maintenance later.
Match your brand voice
Use your shop's tone in every customer-facing message.
Alert on automation errors
Catch broken automations before customers do.
Run quarterly build reviews
Review every custom build each quarter.
Document each build
Maintain a living doc of what each automation does.
Translate tech to plain English
Explain what each build does in language you can read.
Recap build impact
Show what each custom build saved or earned.
Send weekly progress updates
Email a Friday recap of build status.
Onboard builds to your team
Train your team on each new automation.
Capture final sign-off
Hand the last approval to you before shipping.
Track build uptime
Monitor every custom build's reliability.
Pitch the next mission
Recommend the next build worth shipping.
In the field
Real scenarios.
Multi-location franchise routing
You run a 4-location service franchise and need leads automatically routed to the closest location based on ZIP, with each location's lead-handling SLAs different.
Solo Act scopes the routing logic, builds a custom workflow + supporting our platform worker for the ZIP-to-location lookup, wires it into your accounts, and runs a UAT with each location manager. Two-week build; covered by one month of retainer.
Industry-specific intake form
You're a specialty dentist and the standard intake form doesn't capture the clinical screening questions you need before booking a consult.
Solo Act designs a custom multi-step intake form, integrates it with your contact creation, sets up conditional routing based on screening answers (some go straight to consult, some get a phone screen first), and integrates with your insurance verification process.
One-time data migration + cleanup
You're migrating from a legacy CRM and have 30,000 contacts with messy data — duplicates, missing fields, mis-tagged opportunities.
Solo Act runs a one-time data audit, builds the deduplication + enrichment pipeline, migrates the cleaned set into your CRM, and hands you a report of what was merged and what was dropped. Quoted as a fixed SOW beyond the monthly block.
What you'll connect
Integrations
Required connections need to be wired before Solo Act can fly. We'll guide you through every one during onboarding.
- ✓
Whatever the project needs
Scoped per engagement
- ✓
Your Wingman dashboard (full access)
So we can build directly
- ✓
Owner availability for kickoff
One 60-90 minute scoping call per engagement
What gets deployed
Inside the build
When your estimate is accepted, our system automatically deploys these artifacts to your Wingman dashboard. No copy-paste, no manual setup.
- Kickoff scoping call + written engagement brief (covered by setup fee)
- Dedicated strategist + builder pair assigned to your account
- Defined block of build hours each month; per-project SOWs for anything beyond
- Per-engagement deliverable — workflow, integration, automation, campaign, whatever was scoped
- Monthly written summary of what was shipped and what hours were used
- Direct Slack Connect or email channel with the strategist
Ideal for
Established businesses with a clear backlog of 'we should automate this' projects that don't fit any of the standard Wingmen, and an owner who'd rather buy team-hours than chase contractors.
FAQ
Common questions.
Is this just a service? +
Yes — and unlike the other Airshow tiers, we don't dress it up. Solo Act is custom work delivered by humans. The Wingman branding is for tier consistency on the pricing page.
What's different from just hiring a contractor? +
Two things: continuity (same team every month, holding context), and the fact that we know your CRM and the standard Wingmen cold — so the custom work integrates cleanly with everything else you've already got running.
What's the SLA? +
Engagements scoped within 5 business days of kickoff. Standard build cycle is 2-4 weeks per engagement. Slack/email response within 1 business day during a live engagement.
What happens if I don't use my monthly hours? +
They don't roll over. That's intentional — the retainer holds the team's time for you whether you use it or not. If you have low-usage months consistently we'll talk about right-sizing it.
Can I cancel any time? +
Yes, 30 days notice. Any work-in-progress engagement gets either finished or paused at a clean handoff point — we won't leave you with a half-built workflow.
Pairs well with
Build a crew.
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A monthly intel report on your top three competitors — pricing changes, new offers, review trends, anything moving in your market. Auto-pulled, human-reviewed, delivered as a PDF you actually read.
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Ready to hire Solo Act?
Tell us about your business and we'll send a tailored proposal with Solo Act configured for your industry — within one business day.